To login into the MS-EZpay.com system you need two pieces of information from your utility bill: the account number and the billing entity that you are paying. You will need to select the correct city or utility company from the drop down list. Enter any leading zeros of the account number. If you still are unable to log into MS-EZPay.com, please call your utility company to verify the information.
MS-EZpay.com uses VeriSign for encryption. We take your information and payment security extremely seriously. Using MS-EZPay.com, your information is encrypted and secure from beginning to end.
This fee is not assessed by the utility service or municipality. This fee covers the cost of credit card fees, maintaining the web site and the technical and payment interface with the municipality or utility company.
On the final page of your payment process you will be able to print a receipt for your records. We recommend printing this. It will list the entity for which you paid and the transaction ID that is returned by the credit card processor.
Once the payment is approved, the city or utility company has the ability to see the approval instantly. Depending on the time of the transaction, they will have receipt of your information the following business day.
MS-EZPay.com uses SSL encryption. SSL, or Secure Sockets Layer, is the highest security available on the Internet for processing credit card payments. Nearly all modern web browsers, including Mozilla Firefox, Apple Safari, Opera, Google Chrome and Microsoft Internet Explorer support SSL.
Upon successful payment, you may print the receipt that will have your transaction ID that is returned by the credit card processor.
Yes. However, customers attempting to pay their utility bill using a debit card may be subject to an authorization hold initiated by your financial institution. The authorization may limit the funds available for use and may take as long as 10 days to be released. Please contact your financial institution directly to obtain further details.